Frequently Asked Questions

Everything you need to know about our services, pricing, and process.

General

Black Cat Artist Studio is a full-service digital agency based in Karachi, Pakistan. We specialise in AI-powered digital marketing, eCommerce solutions, website development, SaaS products, social media marketing, YouTube automation, and PR & brand promotion for businesses worldwide.
We work with businesses of all sizes — from startups and SMEs to established enterprises — across Pakistan, the Middle East, Asia, Europe, and North America. Our services are designed to scale with your business needs.
Simply fill out our contact form, email us at info@blackcatartiststudio.com, or chat with us on WhatsApp. We'll schedule a free discovery call to understand your goals and propose a tailored strategy.
Yes! We offer a complimentary 30-minute discovery call for all new enquiries. During this session, we'll discuss your business goals, review your current digital presence, and outline how we can help you grow.
We combine deep technical expertise with a genuine results-first mindset. We leverage AI tools across all our services, maintain complete transparency with live dashboards and weekly reports, and treat every client's success as our own.
We serve clients globally. While headquartered in Karachi, Pakistan, we work with businesses across Asia, the Middle East, Europe, and North America. Our digital services have no geographical limits.
Our primary working language is English. We can also accommodate project discussions in Urdu. All deliverables are produced in professional English unless otherwise agreed.
If you're looking to grow your online presence, increase digital revenue, automate marketing processes, build an eCommerce store, or develop a custom software product — then we can help. Book a free consultation and we'll let you know honestly whether we're the right fit.

eCommerce

We have certified expertise in Shopify, Magento 1, Magento 2, WooCommerce, Amazon (Seller Central & Vendor Central), eBay, Etsy, and Daraz. We can also work with other platforms upon request.
Absolutely. We handle end-to-end store setup: platform selection, theme customisation, product catalogue creation, payment gateway integration, shipping configuration, and launch. We also offer post-launch support packages.
B2C (Business-to-Consumer) eCommerce involves selling directly to individual customers, while B2B (Business-to-Business) involves selling to other businesses, typically involving bulk orders, wholesale pricing, and more complex approval processes. We build solutions for both.
Yes. We provide full platform migration services — including data migration of products, customers, orders, and SEO settings — while minimising downtime and risk to your existing business.
Yes. We offer complete Amazon and eBay account management, including product listing creation, listing optimisation, A+ content, PPC advertising, account health monitoring, and policy compliance management.
Yes. We provide full Daraz seller account setup, product listing, image editing, pricing strategy, Daraz Sponsored Solutions advertising, and ongoing account management for brands selling in Pakistan.
We optimise every layer of your eCommerce presence — product titles, descriptions, meta tags, category pages, image alt text, site speed, and technical schema — to maximise organic search visibility and drive qualified traffic.
We integrate all major payment gateways including Stripe, PayPal, Shopify Payments, JazzCash, EasyPaisa, HBL Pay, and many others depending on your region and platform.

Digital Marketing

AI-powered marketing uses machine learning and artificial intelligence to automate campaign management, optimise ad bidding, personalise content, predict customer behaviour, and analyse performance data at a scale impossible for humans alone. This means better results at lower cost.
We work with HubSpot, Klaviyo, ActiveCampaign, Mailchimp, Zapier, and custom-built automation workflows. We recommend the right tool stack based on your budget and requirements.
Yes. We are experienced in Google Ads (Search, Display, Shopping, YouTube), Meta Ads (Facebook and Instagram), LinkedIn Ads, and TikTok Ads. We handle campaign setup, creative production, targeting, and ongoing optimisation.
PPC advertising can deliver results within days. SEO typically requires 3–6 months to show significant organic improvement. Social media growth and content marketing are medium-term plays, usually showing meaningful results within 60–90 days of consistent effort.
We take a holistic, white-hat approach to SEO: technical audit and fixes, keyword research, content strategy, on-page optimisation, link building, and monthly reporting. We never use black-hat tactics that risk penalties.
Both. We offer monthly retainer packages for ongoing marketing management, and fixed-price project engagements for one-off deliverables like website builds, store setups, or campaign launches. We'll recommend the most suitable model for your needs.

Website Development

A standard business website typically takes 2–4 weeks. More complex sites with custom features, eCommerce functionality, or multi-language support may take 6–12 weeks. We provide a detailed timeline before starting every project.
Yes. All websites we build are fully responsive and mobile-first, ensuring an excellent experience on smartphones, tablets, and desktops. We also test across all major browsers.
We can recommend hosting providers (including Hostinger, SiteGround, and Kinsta), assist with server setup, and provide ongoing website maintenance packages covering security updates, backups, and performance monitoring.
Yes. Every website we build includes foundational SEO: clean URL structures, proper H1/H2/H3 hierarchy, meta tags, schema markup, image optimisation, page speed optimisation, and XML sitemap generation.
Absolutely. We offer website redesign services that modernise your visual identity, improve UX, enhance performance, and boost SEO — all while preserving your existing content and search rankings.
WordPress is the world's most popular CMS, powering over 40% of all websites. It's flexible, scalable, and user-friendly. It's an excellent choice for most business websites, blogs, and even eCommerce stores via WooCommerce.

SaaS & Development

SaaS stands for Software as a Service — cloud-based software delivered via subscription. Examples include project management tools, CRMs, analytics dashboards, and AI applications. We build custom SaaS platforms tailored to your specific business workflow.
Yes. We build AI-powered features using OpenAI APIs (GPT, DALL·E, Whisper), custom machine learning models, and other AI services. From intelligent chatbots to automated content generation, we make AI work for your business.
We use PHP/Laravel, Node.js, React, Vue.js, MySQL, PostgreSQL, and cloud infrastructure on AWS, DigitalOcean, or Heroku. We select the right technology stack based on your scalability requirements and budget.
Security is built into every layer: HTTPS/SSL, encrypted data storage, input validation, role-based access control, regular security audits, and compliance with GDPR and local data protection regulations.
Yes. We integrate industry-standard payment processors like Stripe and PayPal to handle subscription billing, free trials, metered usage, invoicing, and automated dunning — the full subscription lifecycle.
Yes. We offer post-launch support and maintenance packages covering bug fixes, feature additions, performance monitoring, and security updates. We can also provide a dedicated SLA-based support agreement.

Social Media & Content

We manage accounts on Instagram, Facebook, TikTok, LinkedIn, Pinterest, Snapchat, and Twitter/X. We recommend a platform mix based on your target audience and business objectives.
Our full-service social media management includes strategy development, content calendar planning, graphic design, caption writing, scheduling, community management (responding to comments and messages), and monthly analytics reporting.
We produce fully original, brand-aligned content for every client. Our in-house design team creates custom graphics, videos, and photography — no generic templates. Every piece of content reflects your brand's unique identity.
We track reach, impressions, engagement rate, follower growth, link clicks, story views, and — most importantly — conversions and revenue attributed to social media efforts. You receive a monthly report with all key metrics.

YouTube & Video

YouTube automation refers to building a profitable YouTube channel using a team-based, systemised workflow: AI-assisted research, scriptwriting, professional voiceover, video editing, thumbnail design, and SEO — without the channel owner doing every task themselves.
YouTube requires 1,000 subscribers and 4,000 watch hours for monetisation eligibility. With consistent quality content and our SEO strategy, channels typically reach these thresholds within 3–6 months depending on the niche.
We have experience in finance, technology, lifestyle, health, education, entertainment, and business niches. We conduct thorough niche research to identify channels with high revenue potential and manageable competition.
Yes. Our in-house video editors handle full production editing, motion graphics, animations, colour grading, and thumbnail design. All videos are optimised for viewer retention, which directly impacts YouTube rankings.

Pricing & Contracts

Our pricing is customised to each client's scope, platform, and objectives. We offer packages starting from $300/month for entry-level social media management to $15,000+ for complex SaaS builds or enterprise eCommerce solutions. Contact us for a free quote.
For ongoing marketing and management services, we recommend a minimum 3-month engagement to allow strategies sufficient time to deliver measurable results. Project-based work does not require an ongoing commitment.
We accept bank transfers, PayPal, Payoneer, Wise, and local Pakistani bank transfers. For eCommerce and SaaS projects, we typically work on a 50% deposit and 50% on completion structure.
We are committed to client satisfaction. If deliverables do not meet agreed specifications, we will revise them at no extra cost. Refund terms are defined in our client contracts on a case-by-case basis.
Yes. Every client is assigned a dedicated account manager who serves as the primary point of contact, coordinates your project team, manages timelines, and delivers your weekly/monthly reports.

Still Have Questions?

Our team is ready to answer any question you have — no obligation.

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