Questions,
answered.
Everything you need to know before working with us. If your question is not here, send us a message.
What is Black Cat Artist Studio?
We are a creative technology studio based in Karachi, Pakistan, serving clients worldwide. We design, build, and run ecommerce systems, digital marketing, and AI automation for businesses that want measurable outcomes.
Where are you located?
Karachi, Pakistan. Our team operates remotely and serves clients across Pakistan, the Middle East, Europe, and North America.
Who do you work with?
We work with ambitious businesses — typically founders, operators, and marketing leads at ecommerce brands, SaaS products, and service businesses doing at least $10K/month in revenue.
How big is your team?
We are a small, senior team. The people who scope your project are the people who build it. We intentionally take on a limited number of clients each quarter to give every project full attention.
Which platforms do you support?
We work with Shopify, WooCommerce, Magento, Amazon, eBay, Etsy, and Daraz. For custom needs, we build headless storefronts on PHP or Node.js.
Do you manage marketplaces like Amazon and eBay?
Yes. We handle end-to-end marketplace management: listings, pricing, ads, inventory synchronisation, and customer support across Amazon, eBay, Etsy, and Daraz.
Can you write SEO-optimised product listings?
Yes. We do keyword research per marketplace and write titles, bullets, back-end search terms, and A+ content that rank on both marketplace search and Google.
Do you edit product images?
Yes. We retouch, composite, and edit product images to marketplace standards, including background removal, colour correction, infographics, and lifestyle shots.
Do you source packaging and supplies?
Yes. We source and manage custom packaging, mailers, labels, inserts, and consumables — coordinated with your brand and delivered reliably.
How do you price projects?
We charge for outcomes, not hours. After a short discovery call, we send a written proposal with fixed deliverables, a timeline, and a fixed price. No surprise invoices.
Do you offer monthly retainers?
Yes, for ongoing work like marketplace management, SEO, ads management, and AI automation. Retainers start at $1,500/month.
What is the minimum project size?
One-time projects typically start at $3,000. We do not take on work where we cannot clearly move a metric, so smaller scopes are usually a poor fit.
How long does a typical project take?
Small projects ship in 2–4 weeks. Mid-size builds run 6–10 weeks. Larger platforms or multi-marketplace rollouts run 3–6 months. We always share a timeline before we start.
Do you offer free consultations?
Yes. The first call is always free — 20 to 30 minutes to understand your problem and decide whether we are a fit. No pitch deck, no pressure.
How do you work?
Four steps: discovery call, written proposal, weekly build with weekly reviews, and a documented handover with 30 days of post-launch support.
Do you work in stages?
Yes. Large projects are split into phases with clear checkpoints. You approve each phase before we move to the next.
Do I own the code and assets?
Yes. On final payment, all custom code, design files, and content created for your project are yours. We do not hold your work hostage.
What happens after launch?
Every project includes 30 days of post-launch support — bug fixes, minor changes, and handover documentation. After that, we offer ongoing retainers if you want continued support.
Still have
a question?
Send us a message. We respond within one to two business days, even if the answer is "we are not a fit".